# Publishing announcements and personal notifications — AI City Technologies Source: https://aicity.am/features/en/announcements Language: en Availability depends on the user’s role, enabled building services and compatible equipment. ## Publishing announcements and personal notifications https://aicity.am/features/en/announcements Keep communication organised, from building news to personal reminders. ### Reach a chosen audience https://aicity.am/features/en/announcements#announcements-1 Managers can target an announcement to the whole building, an entrance or a selected group, with photos and documents attached. Prepare it in three languages with Arega’s writing and translation assistance, then preview it before publication. #### The whole building, one entrance or a selected group https://aicity.am/features/en/announcements#announcements-1-detail-1 Select the announcement audience so information reaches the residents it concerns. #### Titles, text, photos and attachments https://aicity.am/features/en/announcements#announcements-1-detail-2 Attach an explanatory photo or document so residents have the full information. #### Armenian, Russian and English content https://aicity.am/features/en/announcements#announcements-1-detail-3 Prepare three language versions so the relevant residents can understand the announcement. #### Preview before publishing https://aicity.am/features/en/announcements#announcements-1-detail-4 Preview the finished announcement and check its text and attachments before publishing. #### AI help with writing and translation https://aicity.am/features/en/announcements#announcements-1-detail-5 Obtain a written or translated draft from Arega, then edit it to fit the announcement’s purpose. ### Manage the publishing lifecycle https://aicity.am/features/en/announcements#announcements-2 Announcements can move from a draft and staff approval to publication, temporary suspension and archiving. The team sees the current status and available view and response information and can review reports about the publication. #### Drafts and responsible-person approval https://aicity.am/features/en/announcements#announcements-2-detail-1 Save unfinished content as a draft and send it to the designated reviewer. #### Publish, pause and resume https://aicity.am/features/en/announcements#announcements-2-detail-2 Control an announcement’s visibility by publishing it, pausing it temporarily or resuming it. #### Archive completed announcements https://aicity.am/features/en/announcements#announcements-2-detail-3 Archive finished announcements to keep them separate from current items and available for later reference. #### Follow available reach and response indicators https://aicity.am/features/en/announcements#announcements-2-detail-4 Follow available view and response statistics to understand how the audience responds to the announcement. #### Review reported publications https://aicity.am/features/en/announcements#announcements-2-detail-5 Review reports about a publication to decide the appropriate action and manage its status. ### A personal notification centre https://aicity.am/features/en/announcements#announcements-3 Residents see notifications about payments, their requests and building events in one place. They can distinguish read and unread items, open the related page, mark everything as read and adjust notification preferences. #### Notifications about payments, requests and building events https://aicity.am/features/en/announcements#announcements-3-detail-1 Receive payment, request and important building-event information in your notification list. #### Distinguish read and unread items https://aicity.am/features/en/announcements#announcements-3-detail-2 Read indicators distinguish information you have already seen from unopened notifications. #### Open the page a notification relates to https://aicity.am/features/en/announcements#announcements-3-detail-3 Open the related request, payment or section directly from its notification to address it. #### Mark all as read https://aicity.am/features/en/announcements#announcements-3-detail-4 Once you have reviewed the information, clear all unread indicators in one action. #### Notification preferences and snoozing https://aicity.am/features/en/announcements#announcements-3-detail-5 Use available settings to choose notification preferences or snooze them where supported. #### Quiet hours https://aicity.am/features/en/announcements#announcements-3-detail-6 Set a time window for postponing ordinary notifications. Important access and account-security events follow separate rules. ### Timely reminders https://aicity.am/features/en/announcements#announcements-4 Reminders cover payments, outstanding balances, participation in a vote and new replies to requests. Available delivery channels depend on building settings and the user’s contact details, with delivery history available for staff review. #### Payment and debt reminders https://aicity.am/features/en/announcements#announcements-4-detail-1 Payment and debt reminders help you return to the finance page and check the amount due. #### Reminders to take part in a vote https://aicity.am/features/en/announcements#announcements-4-detail-2 Open an active vote from its reminder and participate if eligible. #### Alerts when a request receives a reply or changes status https://aicity.am/features/en/announcements#announcements-4-detail-3 Request updates alert you to replies and status changes without repeatedly checking the record yourself. #### Delivery history for the responsible team https://aicity.am/features/en/announcements#announcements-4-detail-4 Staff can check available delivery records for sent messages to follow communication progress. #### Available channels depend on building settings and user contact details https://aicity.am/features/en/announcements#announcements-4-detail-5 Message channels follow available building settings and the contact information provided by the resident. ### Notification channels you can choose https://aicity.am/features/en/announcements#notifications-channels Building messages can arrive in the app and through enabled external channels. Residents manage available preferences while the organisation manages channel conditions. #### In-app and phone notifications https://aicity.am/features/en/announcements#notifications-channels-detail-1 New events appear in the personal notification centre and, when enabled and permitted, as phone notifications. #### Email, SMS and WhatsApp communication https://aicity.am/features/en/announcements#notifications-channels-detail-2 With the appropriate integration and verified contact details, use the email, SMS or WhatsApp channels available to the building. #### Preferences by topic https://aicity.am/features/en/announcements#notifications-channels-detail-3 Adjust the available notification categories and channels to receive information in the way that suits you. #### Messages across the organisation’s buildings https://aicity.am/features/en/announcements#notifications-channels-detail-4 An organisation’s authorised staff can address audiences in several of its own buildings. ### Track delivery after sending https://aicity.am/features/en/announcements#notifications-delivery Preparing a message is the beginning of the workflow. Staff can check the audience, follow delivery and identify sends needing attention. #### Audience preview https://aicity.am/features/en/announcements#notifications-delivery-detail-1 Review intended recipients before a group send to reduce the chance of addressing the wrong audience. #### Delivery history and statuses https://aicity.am/features/en/announcements#notifications-delivery-detail-2 Review sent, pending and problematic deliveries using the outcomes reported by available channels. #### A queue of delivery issues https://aicity.am/features/en/announcements#notifications-delivery-detail-3 Platform staff can find delivery issues and record the outcome of their review. #### Message usage records https://aicity.am/features/en/announcements#notifications-delivery-detail-4 Authorised organisations can review usage and related billing information for enabled channels. ### Reminders at a useful time https://aicity.am/features/en/announcements#notifications-personal-control The notification centre helps you see events and return to them at a better time. Events from several buildings remain tied to the relevant account. #### Remind me in an hour or tomorrow https://aicity.am/features/en/announcements#notifications-personal-control-detail-1 Snooze an eligible reminder for an hour or a day; its relevance is checked before it is sent again. #### Open the relevant screen https://aicity.am/features/en/announcements#notifications-personal-control-detail-2 Open the related payment, request, vote or conversation screen from its notification, subject to your access. #### Hide an announcement for yourself https://aicity.am/features/en/announcements#notifications-personal-control-detail-3 For announcements that support it, stop showing the selected item in your account. #### Choose weather summaries https://aicity.am/features/en/announcements#notifications-personal-control-detail-4 When the service is enabled, manage weather-summary delivery in your preferences.