# Teamwork and multi-building management — AI City Technologies Source: https://aicity.am/features/en/enterprise Language: en Availability depends on the user’s role, enabled building services and compatible equipment. ## Teamwork and multi-building management https://aicity.am/features/en/enterprise A shared management overview with clear responsibilities for every building and team member. ### Compare buildings side by side https://aicity.am/features/en/enterprise#enterprise-1 Organizations managing several buildings can compare collections, balances, debt and open or overdue requests. A shared work queue and searches within the organization’s buildings help locate matters needing attention. #### Collection, balance and debt for each building https://aicity.am/features/en/enterprise#enterprise-1-detail-1 View building finances side by side to distinguish each building’s collections and debt position. #### Compare open and overdue requests https://aicity.am/features/en/enterprise#enterprise-1-detail-2 Compare service workload across buildings through open and overdue work and its progress. #### Identify buildings needing attention https://aicity.am/features/en/enterprise#enterprise-1-detail-3 Identify buildings needing closer oversight from the overall view to focus management attention. #### An organisation-wide work queue https://aicity.am/features/en/enterprise#enterprise-1-detail-4 Review work from the organization’s buildings together to coordinate the team’s tasks. #### Search across your organisation’s buildings https://aicity.am/features/en/enterprise#enterprise-1-detail-5 Search your organization’s accessible records for the resident, property or issue you need. ### A workspace for every role https://aicity.am/features/en/enterprise#enterprise-2 Chairs, managers, accountants, lawyers and technical staff receive tools appropriate to their work. An authorized lead defines which buildings an employee can view and which actions they can perform. #### An overview for the chair or manager https://aicity.am/features/en/enterprise#enterprise-2-detail-1 Use the leadership role to oversee the available view of finances, services and team activity. #### Billing tools for the accountant https://aicity.am/features/en/enterprise#enterprise-2-detail-2 Give accountants the billing, payment and reporting sections assigned to their responsibilities. #### Debt cases for the lawyer https://aicity.am/features/en/enterprise#enterprise-2-detail-3 Provide lawyers with the workspace intended for debt cases and their progression. #### Tasks for technical staff https://aicity.am/features/en/enterprise#enterprise-2-detail-4 Technical staff can focus on their assigned tasks and the progress of their work. #### Give each employee the buildings and actions they need https://aicity.am/features/en/enterprise#enterprise-2-detail-5 Select the buildings and actions an employee needs so access reflects actual responsibilities. ### An action and approval centre https://aicity.am/features/en/enterprise#enterprise-3 Teams track requests awaiting approval, assign responsible staff and hand work to the next person. Next steps, reminders and important action history show the current stage and whose decision is needed. #### Requests awaiting approval https://aicity.am/features/en/enterprise#enterprise-3-detail-1 View requests awaiting an authorized decision together so approval-stage matters are not overlooked. #### Assign responsibility and hand over work https://aicity.am/features/en/enterprise#enterprise-3-detail-2 Hand work to the relevant employee so the team knows who will carry out the next step. #### Next actions and reminders https://aicity.am/features/en/enterprise#enterprise-3-detail-3 Record the next action and any needed reminder to organize follow-up work. #### Request and approve permissions https://aicity.am/features/en/enterprise#enterprise-3-detail-4 Use the designated request and approval process when additional authority is needed. #### Review important action history https://aicity.am/features/en/enterprise#enterprise-3-detail-5 Review previous important actions to understand how the matter reached its current stage. ### Your organisation’s identity https://aicity.am/features/en/enterprise#enterprise-4 Management organizations can present their name, logo, contacts and building information to residents. Changes are previewed before publication, and a previous published version can be restored when needed. #### Organisation name and logo https://aicity.am/features/en/enterprise#enterprise-4-detail-1 Present the organization under its own name and approved logo so residents can recognize it. #### An organisation card residents can see https://aicity.am/features/en/enterprise#enterprise-4-detail-2 Show residents an organization card that brings the main management-service information together. #### Contacts and building information https://aicity.am/features/en/enterprise#enterprise-4-detail-3 Keep contacts and building information current so residents know where to turn for assistance. #### Preview and publish changes https://aicity.am/features/en/enterprise#enterprise-4-detail-4 Preview a new version first, then publish it for residents. #### Restore a previously published version https://aicity.am/features/en/enterprise#enterprise-4-detail-5 Restore the previous published version from the retained history when a change needs to be rolled back. ### Reports and a preserved history https://aicity.am/features/en/enterprise#enterprise-5 Export work and financial information as reports, and use the activity log to see who changed what and when. Supported records can be restored from the recycle bin, with relevant guides and Arega assistance available for each role. #### Export operational and financial reports https://aicity.am/features/en/enterprise#enterprise-5-detail-1 Download selected work or financial information for team review and reporting. #### See who changed what and when in the activity log https://aicity.am/features/en/enterprise#enterprise-5-detail-2 Use the log entry’s actor, time and action to establish the source of a change. #### Restore eligible records from the recycle bin https://aicity.am/features/en/enterprise#enterprise-5-detail-3 Restore a supported deleted record from the recycle bin when it needs to return to the working list. #### Role-relevant guides and Arega assistance https://aicity.am/features/en/enterprise#enterprise-5-detail-4 Use role-specific guides or ask Arega how to proceed with your work. ### Visible, manageable team permissions https://aicity.am/features/en/enterprise#team-permissions Each employee needs the buildings and actions appropriate to their work. Permission overviews, templates and approval requests help organise the team with clear controls. #### Ready-made role templates https://aicity.am/features/en/enterprise#team-permissions-detail-1 Apply a ready-made permission set to give an employee an appropriate working scope. #### Assign individual actions https://aicity.am/features/en/enterprise#team-permissions-detail-2 Where needed, grant selected additional actions to a specific employee within defined buildings. #### Permission matrix and effective-access checks https://aicity.am/features/en/enterprise#team-permissions-detail-3 See who has which permissions and check the effective access produced by assigned rules. #### Change requests and decision history https://aicity.am/features/en/enterprise#team-permissions-detail-4 Submit changes needing higher approval as requests and retain the decision and applied outcome. ### Help residents link accounts https://aicity.am/features/en/enterprise#account-link-casework Account-linking issues have a dedicated management workspace. Staff can track verification and contact outcomes through to the final decision. #### Find cases and assign an owner https://aicity.am/features/en/enterprise#account-link-casework-detail-1 Find an account-link case and assign the employee who will help the resident complete it. #### Contact notes and a follow-up date https://aicity.am/features/en/enterprise#account-link-casework-detail-2 Record contact with the resident and, when needed, set a time for the next review. #### Approve or reject after verification https://aicity.am/features/en/enterprise#account-link-casework-detail-3 An authorised reviewer decides on the link after considering the resident’s required verification steps. ### Export the fields you choose https://aicity.am/features/en/enterprise#custom-data-exports An authorised manager can build a data-export template. Preview and link controls help provide the required scope of information. #### Choose fields and filters https://aicity.am/features/en/enterprise#custom-data-exports-detail-1 Select export columns from the available field catalogue and apply supported filters. #### Test a preview https://aicity.am/features/en/enterprise#custom-data-exports-detail-2 Check a limited-row preview before the full export to review its structure and content. #### Manage a password-protected link https://aicity.am/features/en/enterprise#custom-data-exports-detail-3 Change the export link’s password or disable an export that is no longer needed.