# Everyday resident tasks in one app — AI City Technologies

Source: https://aicity.am/features/en/resident
Language: en

Availability depends on the user’s role, enabled building services and compatible equipment.

## Everyday resident tasks in one app

https://aicity.am/features/en/resident

AI City Resident brings daily building tasks together on iPhone and Android.

### What matters, on your home screen

https://aicity.am/features/en/resident#resident-1

The app’s home screen brings together common daily actions: checking the amount due, opening available entrances and viewing new messages. It also provides direct access to your requests, services and household management.

#### Your amount due and a shortcut to finances

https://aicity.am/features/en/resident#resident-1-detail-1

See the amount due on the home screen and open its financial details directly.

#### Available access controls

https://aicity.am/features/en/resident#resident-1-detail-2

Authorized entrance controls are available on the home screen for quick access to the door you need.

#### Unread messages and notifications

https://aicity.am/features/en/resident#resident-1-detail-3

New-message indicators show where unread information is waiting.

#### Quick access to requests, services and household

https://aicity.am/features/en/resident#resident-1-detail-4

Use home-screen shortcuts to reach your requests, services and household information quickly.

### One person, several buildings

https://aicity.am/features/en/resident#resident-2

People connected to several buildings can link verified accounts and switch between them while viewing each building’s finances and records separately. Authorized phone keys can remain available without switching accounts before each entry.

#### Link verified accounts

https://aicity.am/features/en/resident#resident-2-detail-1

Link your verified accounts so you can use them within the same app.

#### Switch between buildings conveniently

https://aicity.am/features/en/resident#resident-2-detail-2

Select the account for the building whose services and information you want to open.

#### Keep each building’s finances and records separate

https://aicity.am/features/en/resident#resident-2-detail-3

Linked accounts still display each building’s amounts and records in its own workspace.

#### Use phone keys for eligible buildings without repeatedly switching accounts

https://aicity.am/features/en/resident#resident-2-detail-4

With supported phone access, use authorized buildings’ keys without changing accounts at each door.

### Make it feel like yours

https://aicity.am/features/en/resident#resident-3

Choose Armenian, Russian or English, switch between light and dark themes and set notification preferences. A web version is also available in a phone browser, with the functions supported by that version.

#### Armenian, Russian and English

https://aicity.am/features/en/resident#resident-3-detail-1

Choose the app language that makes its main actions easiest for you to understand.

#### Light and dark themes

https://aicity.am/features/en/resident#resident-3-detail-2

Switch between light and dark appearance to suit how you prefer to use the screen.

#### Personal notification preferences

https://aicity.am/features/en/resident#resident-3-detail-3

Adjust available notification preferences to receive information in the way you choose.

#### Remembered profiles for your next sign-in

https://aicity.am/features/en/resident#resident-3-detail-4

Select a saved profile at your next sign-in to find a previously used account more easily.

#### Access from a phone browser with the web version’s capabilities

https://aicity.am/features/en/resident#resident-3-detail-5

Open the web workspace in a browser and use the actions supported there.

### Profile and secure sign-in

https://aicity.am/features/en/resident#resident-4

Manage contact details and view their verification status in your profile. On supported phones, access to the app can be protected with a local PIN or biometric lock, with user guides available for help.

#### Manage contact information and verification status

https://aicity.am/features/en/resident#resident-4-detail-1

Update contact details and check verification status to keep your account information current.

#### A local PIN or biometric app lock on your phone

https://aicity.am/features/en/resident#resident-4-detail-2

Enable an additional app lock on supported devices to control access from your phone.

#### Choose remembered profiles after signing out

https://aicity.am/features/en/resident#resident-4-detail-3

After signing out, choose the relevant saved account when returning to that resident workspace.

#### Find user guides and help

https://aicity.am/features/en/resident#resident-4-detail-4

Open the guide or help section whenever you need instructions for an action.

### From invitation to a ready account

https://aicity.am/features/en/resident#resident-activation

The resident’s first sign-in follows clear steps, from invitation activation to a personal password and verified contacts. The account settings remain available in the profile afterwards.

#### Activation link or code

https://aicity.am/features/en/resident#resident-activation-detail-1

Open the invitation or use an activation code to start using your prepared account.

#### Confirm your name and choose a password

https://aicity.am/features/en/resident#resident-activation-detail-2

During first sign-in, check the prefilled name and set your own login password.

#### Verify a contact with a code

https://aicity.am/features/en/resident#resident-activation-detail-3

Enter the code received through the contact channel being verified to confirm it for your account.

#### Choose a primary contact channel

https://aicity.am/features/en/resident#resident-activation-detail-4

Choose a primary verified contact and an available debt-reminder channel for your account.

#### Change and recover a password

https://aicity.am/features/en/resident#resident-activation-detail-5

Change your current password or start recovery through a verification code or the supported assistance request.

### Personal records and consent

https://aicity.am/features/en/resident#resident-records-consent

Keep the details needed for everyday use and review documents you are asked to accept. Manage signatures and vehicle records within your permissions.

#### Vehicle registration plates

https://aicity.am/features/en/resident#resident-records-consent-detail-1

Add your vehicle’s registration plate or remove a vehicle you no longer use from your profile.

#### Manage a signature sample

https://aicity.am/features/en/resident#resident-records-consent-detail-2

Owners can add, view or remove a signature sample for confirmations that require it.

#### Review and accept the management agreement

https://aicity.am/features/en/resident#resident-records-consent-detail-3

Open your building’s management agreement and record acceptance through the supported process.

#### Separate membership consent

https://aicity.am/features/en/resident#resident-records-consent-detail-4

Membership terms follow a separate acceptance process and record from the management agreement.

#### The version of a document accepted

https://aicity.am/features/en/resident#resident-records-consent-detail-5

Acceptance of terms or privacy documents is tied to the presented version so the accepted content can be identified later.

### Link your building accounts

https://aicity.am/features/en/resident#resident-account-linking

Your accounts in different buildings can be linked after verification. Track the request and retain control over active links.

#### Submit an account-link request

https://aicity.am/features/en/resident#resident-account-linking-detail-1

Start a request to link another account and complete the required proof of entitlement.

#### Verification and review progress

https://aicity.am/features/en/resident#resident-account-linking-detail-2

See whether the request needs further confirmation from you or is awaiting staff review.

#### Cancel a pending request

https://aicity.am/features/en/resident#resident-account-linking-detail-3

If the link is no longer needed, cancel your active request at a permitted stage.

#### Remove an active link

https://aicity.am/features/en/resident#resident-account-linking-detail-4

Remove an account link you no longer need while each building retains its own data and accounting.

### Building contacts and platform support

https://aicity.am/features/en/resident#resident-support

Each question should reach the right person. The app distinguishes a building-service issue from a platform problem or product suggestion.

#### The My Building directory

https://aicity.am/features/en/resident#resident-support-detail-1

Find building details and published management, cleaning, security and other contacts for your entrance on one page.

#### Highlighted emergency contacts

https://aicity.am/features/en/resident#resident-support-detail-2

Quickly find contacts marked by the building team for emergencies.

#### Report an app problem

https://aicity.am/features/en/resident#resident-support-detail-3

Use Arega’s supported flow to report an app problem to platform support and review its status.

#### Suggest an improvement

https://aicity.am/features/en/resident#resident-support-detail-4

Submit a platform improvement suggestion to the product team’s dedicated work queue.

#### Written and video guides

https://aicity.am/features/en/resident#resident-support-detail-5

Find the relevant resident and management manuals and published video guides to complete a task yourself.

### Building finances visible to residents

https://aicity.am/features/en/resident#resident-building-finances

After accounting is activated, residents can view the building’s aggregate financial picture. The overview does not expose other residents’ individual payments.

#### Building balance, income and expenses

https://aicity.am/features/en/resident#resident-building-finances-detail-1

See the building’s recorded cash balance, total income and expenses, with the data’s generation time shown.

#### Current-month financial indicators

https://aicity.am/features/en/resident#resident-building-finances-detail-2

Compare the month’s billed, collected and spent amounts, net result and collection rate.

#### Three-, six- or twelve-month charts

https://aicity.am/features/en/resident#resident-building-finances-detail-3

Choose a period and chart how the building’s charges, collections and expenses have changed.

#### An Excel report for selected months

https://aicity.am/features/en/resident#resident-building-finances-detail-4

Select start and end months and download the building’s finance and expense summary in Armenian, Russian or English.
