# Intercom, live view and building equipment — AI City Technologies

Source: https://aicity.am/features/en/smart-building
Language: en

Availability depends on the user’s role, enabled building services and compatible equipment.

## Intercom, live view and building equipment

https://aicity.am/features/en/smart-building

Building devices become part of the resident app and management workspace.

### Intercom calls on your phone

https://aicity.am/features/en/smart-building#smart-building-1

When a visitor rings a compatible intercom, the current resident can answer in the app, speak with them and open the door if authorized. Call history and available photos help review the visit afterwards.

#### Answer entrance calls in the app

https://aicity.am/features/en/smart-building#smart-building-1-detail-1

Answer a compatible intercom call on your phone through the app’s call screen.

#### Speak with the visitor

https://aicity.am/features/en/smart-building#smart-building-1-detail-2

Speak with the visitor during the call to establish the purpose of the visit and arrange entry.

#### Open the door during a call when permitted

https://aicity.am/features/en/smart-building#smart-building-1-detail-3

Use the door-opening control during the call when your permissions allow it.

#### Review call history and available snapshots

https://aicity.am/features/en/smart-building#smart-building-1-detail-4

Find a previous call in the history and view the photos available for it.

#### Route calls to current occupants

https://aicity.am/features/en/smart-building#smart-building-1-detail-5

Call recipients follow the current occupancy arrangement so visitors reach the intended residents.

### Live entrance view

https://aicity.am/features/en/smart-building#smart-building-2

Authorized residents can open a live view from an available entrance camera in the app to see who is at the door. This is available for entrances equipped with compatible live-view hardware.

#### View an entrance camera available to you

https://aicity.am/features/en/smart-building#smart-building-2-detail-1

Open a permitted entrance’s live view in the app to see the available camera image.

#### See who is at the door

https://aicity.am/features/en/smart-building#smart-building-2-detail-2

Check the visitor at the door through the live view before deciding about entry.

#### Viewing requires the appropriate permission

https://aicity.am/features/en/smart-building#smart-building-2-detail-3

Camera viewing is available only to people who have been granted the relevant permission.

#### Availability depends on the building’s installed equipment

https://aicity.am/features/en/smart-building#smart-building-2-detail-4

Live viewing applies only to buildings and entrances equipped to support the function.

### More ways to enter

https://aicity.am/features/en/smart-building#smart-building-3

At compatible entrances, residents can use their assigned card, personal PIN or QR. Facial entry requires suitable equipment and the resident’s consent; cards and other access credentials can be managed or revoked.

#### Personal QR and entry PIN on compatible panels

https://aicity.am/features/en/smart-building#smart-building-3-detail-1

Use your personal code or QR at an entrance panel that supports that access method.

#### An access card assigned to the resident

https://aicity.am/features/en/smart-building#smart-building-3-detail-2

An assigned card follows the resident’s access permissions and can be used at the relevant doors.

#### Enrol for face access with compatible equipment and consent

https://aicity.am/features/en/smart-building#smart-building-3-detail-3

Facial-entry enrollment requires your consent and is available only for supported equipment.

#### Manage and revoke cards or entry credentials

https://aicity.am/features/en/smart-building#smart-building-3-detail-4

Access associated with lost or unused cards and other credentials can be revoked.

### Parking, lifts and equipment health

https://aicity.am/features/en/smart-building#smart-building-4

Depending on installed equipment, the app can provide controls for the parking barrier, lift and other connected devices. Managers can see device status, receive fault information and follow the progress of technical work.

#### Control a parking barrier

https://aicity.am/features/en/smart-building#smart-building-4-detail-1

Open the building’s connected parking barrier from the app when authorized.

#### Use available lift and connected-device controls

https://aicity.am/features/en/smart-building#smart-building-4-detail-2

Use available controls for connected devices according to the building’s equipment and your permissions.

#### Management gets an overview of equipment health

https://aicity.am/features/en/smart-building#smart-building-4-detail-3

The device list helps managers identify working equipment and items needing attention.

#### Fault alerts and technical-work tracking

https://aicity.am/features/en/smart-building#smart-building-4-detail-4

Follow fault information through the relevant maintenance work to track its resolution.

#### The available controls depend on the building’s equipment

https://aicity.am/features/en/smart-building#smart-building-4-detail-5

Your building’s available functions depend on its installed equipment and enabled services.

### Manage face and card access

https://aicity.am/features/en/smart-building#face-card-controls

On compatible intercoms, different entry methods have their own enrolment and revocation steps. Residents and authorised administrators can see where access data has been applied.

#### Enrol a face using a photo

https://aicity.am/features/en/smart-building#face-card-controls-detail-1

With supported equipment and consent, submit a face photo to configure face entry.

#### Enrol at the intercom panel

https://aicity.am/features/en/smart-building#face-card-controls-detail-2

On panels that support the process, face enrolment can be arranged at the device itself.

#### Application status by panel

https://aicity.am/features/en/smart-building#face-card-controls-detail-3

See which supported panels have received enrolment data and where further checking is needed.

#### Revoke face enrolment

https://aicity.am/features/en/smart-building#face-card-controls-detail-4

The resident or an authorised administrator can remove face enrolment through the supported process.

#### Enrol a card using a reader

https://aicity.am/features/en/smart-building#face-card-controls-detail-5

Start card enrolment at a supported device, follow its status or cancel an unfinished step.
