AI CITY TECHNOLOGIES

From debt to a complete case record

For the lawyer: the basis of debt, contact history, agreements, notices and case progress.

A workspace for the lawyer

A lawyer can review the debt history, supporting documents, sent notices and previous actions within one case. Case stages and comments help organize the work and prepare materials and summaries for a warning or further action.

Complete debt history and supporting records

Keep the debt’s history and supporting documents together in the case for legal review.

Sent notices and recorded read acknowledgements

Check sent notices and available read indicators to understand previous communication.

Case stages, ownership and comments

Record the current stage, owner and latest comment so the team shares the same context.

Prepare final warnings and case materials

Prepare warning and case materials from the available history for the lawyer to review.

Download case summaries and reports

Download an available case summary or report for discussion and document preparation.

The whole case in one record

The lawyer can open a debt case, track its progress and keep working notes. Earlier notices and agreements provide context for the next step.

Open a legal case

Track case stages

Update the case status and responsible work details so the team can see the next step.

Working-note history

Add case notes and edit or remove them where your permissions allow.

Case counts and priority work

Review case totals and items needing action in the lawyer’s work centre.

Work from reviewable evidence

Debt figures, resident contacts and community decisions are available within the lawyer’s authorised materials. Export a case summary for further professional work.

Detailed debt breakdown

Inspect debt by period and charge entry so the financial basis of the case is clear.

Promises, disputes and previous contacts

Review recorded responses, agreements and broken commitments in the collection history without repeating earlier work.

Notice delivery and reading records

Review notice history and available delivery or reading records, distinguishing them from a sending attempt.

Request a final warning

Initiate the supported final-warning process to move the case to its next responsible stage.

Review voting materials

Within the permitted scope, review relevant decisions, attachments and exportable voting results as supporting case material.

A case pack in PDF and spreadsheet form

Download the resident’s case summary as PDF or CSV for further legal work.

Availability depends on the user’s role, enabled services and compatible equipment.