Answer entrance calls in the app
Answer a compatible intercom call on your phone through the app’s call screen.
Building devices become part of the resident app and management workspace.
When a visitor rings a compatible intercom, the current resident can answer in the app, speak with them and open the door if authorized. Call history and available photos help review the visit afterwards.
Answer a compatible intercom call on your phone through the app’s call screen.
Speak with the visitor during the call to establish the purpose of the visit and arrange entry.
Use the door-opening control during the call when your permissions allow it.
Find a previous call in the history and view the photos available for it.
Call recipients follow the current occupancy arrangement so visitors reach the intended residents.
Authorized residents can open a live view from an available entrance camera in the app to see who is at the door. This is available for entrances equipped with compatible live-view hardware.
Open a permitted entrance’s live view in the app to see the available camera image.
Check the visitor at the door through the live view before deciding about entry.
Camera viewing is available only to people who have been granted the relevant permission.
Live viewing applies only to buildings and entrances equipped to support the function.
At compatible entrances, residents can use their assigned card, personal PIN or QR. Facial entry requires suitable equipment and the resident’s consent; cards and other access credentials can be managed or revoked.
Use your personal code or QR at an entrance panel that supports that access method.
An assigned card follows the resident’s access permissions and can be used at the relevant doors.
Facial-entry enrollment requires your consent and is available only for supported equipment.
Access associated with lost or unused cards and other credentials can be revoked.
Depending on installed equipment, the app can provide controls for the parking barrier, lift and other connected devices. Managers can see device status, receive fault information and follow the progress of technical work.
Open the building’s connected parking barrier from the app when authorized.
Use available controls for connected devices according to the building’s equipment and your permissions.
The device list helps managers identify working equipment and items needing attention.
Follow fault information through the relevant maintenance work to track its resolution.
Your building’s available functions depend on its installed equipment and enabled services.
On compatible intercoms, different entry methods have their own enrolment and revocation steps. Residents and authorised administrators can see where access data has been applied.
With supported equipment and consent, submit a face photo to configure face entry.
On panels that support the process, face enrolment can be arranged at the device itself.
See which supported panels have received enrolment data and where further checking is needed.
The resident or an authorised administrator can remove face enrolment through the supported process.
Start card enrolment at a supported device, follow its status or cancel an unfinished step.
Availability depends on the user’s role, enabled services and compatible equipment.