AI CITY TECHNOLOGIES

Bluetooth Low Energy (BLE): your phone is the key

Automatic entry, phone keys, doors across buildings and management tools, with compatible equipment and an enabled service.

Open from the app

Residents see the doors, gates and parking barrier they are authorized to use and can open them with the relevant button. The app shows the progress and result, with clear entrance names and ordering to help select the right one.

Open a door, gate or barrier with a tap

Select an entrance and press its control to open the door or barrier within your permissions.

See only entrances available to you

The app lists entrances permitted by your access rights, making the relevant door easier to find.

Clear progress and result feedback

After pressing, see whether the opening request is in progress and how it finishes.

Convenient labels and control ordering

Clear entrance names and ordering help prevent confusion between controls for different doors.

Touchless phone access

With compatible building equipment, phone keys are prepared from your access rights without manually pairing each door. Enabled touchless entry can work on approach and, where local access is supported, during a temporary building internet outage; it can be disabled for a selected door.

Prepare your phone key without pairing each door manually

Your permissions prepare keys for supported entrances without requiring manual pairing of each door.

Quick access on approach with supported equipment

With compatible equipment and the feature enabled, approach the entrance to use touchless phone access.

Local unlocking during a temporary building-internet outage where configured

Where local opening is enabled, supported entrances can use that access method during a temporary internet outage.

Turn off touchless access for a selected door

Turn off touchless entry for a selected door if you prefer another available opening method.

Home Wi-Fi preferences

In the supported app, manage trusted home Wi-Fi networks and available operating preferences, subject to phone permissions.

Access permissions

Managers can define which entrances residents, staff or guests may use based on property, building section and role. Temporary permissions, individual exceptions and revocation of a lost phone’s access help keep access aligned with actual needs.

Access by apartment, entrance and resident role

Define a resident’s accessible doors based on their property, building section and occupancy status.

Give staff only the doors they need

Give technical or service staff the entrances required for their assigned work.

Temporary and guest permissions

Assign time-limited access according to a visit or job’s conditions, separately from permanent permissions.

Revoke access for a lost phone

Revoke a lost device’s access so the previous phone no longer retains that entry permission.

Building-defined access rules and individual exceptions

Manage authorized individual exceptions alongside the building’s general access rules for relevant cases.

Access history

Access history records opening attempts and their outcomes, helping establish whether a door opened or the request was denied. Managers can review usage statistics and device or access alerts when investigating a problem.

Opening attempts and results

Check the history for when an entrance-opening attempt occurred and its recorded outcome.

Understandable refusal reasons

Use the available denial explanation to understand what prevented entry and where to seek clarification.

Usage statistics for management

Managers can review entrance usage data to understand access activity in their building.

Equipment and access alerts

A device or access alert helps the responsible team begin investigating promptly.

Your phone, a controllable BLE key

Bluetooth Low Energy, BLE, turns your phone into an access key near compatible doors. You control which phone and doors participate in automatic entry.

Entry on approach

With the service enabled and compatible phone and equipment, the door can open on approach without a button press. Operation also depends on Bluetooth and the phone’s background permissions.

Automatic setup from apartment permissions

An eligible phone registers at sign-in, and available doors follow apartment permissions without manually pairing each door.

Turn smart access off for this phone

Use the master switch to stop automatic access on this phone and turn it back on when needed.

New-phone notification

When an additional phone registers as a key, the resident receives a notification to help spot an unfamiliar device.

Device list and revocation

Review your access devices and revoke access for an unused or lost phone.

One phone across your buildings

With verified linked accounts, one phone can use authorised doors in several buildings. Each building’s rules and your preferences remain separate.

Enter without switching the active account

Opening an authorised door in a linked building does not require switching the app’s finance and other screens to that account.

Doors grouped by building

When you have several buildings, the access list distinguishes each building’s doors and availability.

An “all my buildings” choice

Choose whether the phone key works across all eligible linked buildings or only the current one.

A separate choice for each door

Turn an individual door off in the list and enable it later while keeping other doors available.

Bounded offline access

With compatible equipment and separately enabled offline mode, local unlocking can remain available during a temporary connection outage. It is bounded by a previously issued permission that is still valid.

Time-limited permission

Offline unlocking does not grant permanent access: the prior permission expires and then requires renewed authorisation.

Check equipment readiness

Offline mode applies only to doors whose equipment and configuration support the required safeguards.

Controlled enablement and withdrawal

The technical operator can configure offline operation and withdraw the use of permissions through the supported controls.

Tools for managing the BLE system

The manager sees doors together with phone enrolment, permissions and device readiness. Move from an issue to a specific device or resident-access check.

Guided door setup

Connect a door device, the resident-facing button and its access rule in one setup flow.

Several readers for one logical door

Group the inside and outside readers of the same entrance so they are managed as one logical door.

See enrolment and door opt-outs

Review enrolled phones and resident-disabled doors to distinguish a deliberate preference from a fault.

Block and unblock a phone

An authorised administrator can block a device, lift a temporary block or revoke its access.

Manage permissions and services in groups

Apply permitted group changes to selected devices’ access permissions or related service assignments.

Preview an individual resident’s access

Inspect access for a specific device and resident before arranging a physical-door test.

From an access problem to an understandable cause

Access-attempt history and device signals help explain a problem. Residents and staff see the information available to them without relying on guesswork.

Access refusal reasons

Distinguish restrictions related to apartment entitlement, a disabled phone, a door preference or a building rule.

A queue of devices needing setup

The manager can find active doors still missing an access rule or their first connection report.

Acknowledge alerts and track resolution

Staff can acknowledge an issue and follow its resolution; viewing it alone does not resolve the underlying problem.

Setup guidance on both mobile platforms

Android and iPhone guidance explains Bluetooth, background operation and personal door settings.

Adapt opening timing to your approach

In the supported app, enable personal approach-timing adjustment and give feedback on an opening attempt. This convenience setting does not change door-access permissions.

Enable it by choice

Enable personal adjustment from an invitation or the relevant door setting when you want to participate.

Feedback on opening timing

Indicate whether the door opened on time, early, late or whether you needed more time.

Gradual adjustment

Repeated consistent feedback can gradually adjust approach sensitivity within permitted bounds.

Skip or reset

Skip the feedback prompt, turn adjustment off or return to the initial setting.

Availability depends on the user’s role, enabled services and compatible equipment.