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AI CITY TECHNOLOGIES

Property, owner and occupant records

Apartments, owners, renters and documents in one organised registry.

01

A complete property record

Each apartment, parking space or premises record contains its location within the building, number, area, owners and occupants. Documents, current ownership or sale status and change history are available in the same record.

Apartments, parking spaces and common areas

Keep separate records for different property types so apartments and other spaces are clearly distinguished.

Entrance, floor, number and area

Record a property’s location and area to identify it in the building and support relevant calculations.

Owners and occupants

Distinguish owners from current occupants in the property record to represent their relationships correctly.

Current ownership or sale status

Update the property’s current status to reflect sale progress or its ownership arrangement.

Property documents and change history

Keep documents and earlier changes in the same record for later review of the property’s history.

02

Verify ownership records

Ownership confirmation starts with an attached document; supported certificates can provide a preliminary reading of the name, area and cadastral code. Staff check and approve the record while preserving the ownership-change date and previous accounting history.

Attach ownership documents

Attach the ownership document so staff can review it when confirming the relationship.

Read cadastral code, name and area from supported certificates

Check preliminary readings from a supported certificate against the original to prepare the record accurately.

Final verification by a responsible person

Staff give final approval to document-derived details after inspecting and checking them.

Preserve ownership-change dates

Retain the change date in the property history to distinguish ownership periods clearly.

Distinguish previous and new owner records

When ownership changes, distinguish the previous and new owner’s records while retaining their history.

03

Turn a spreadsheet into a registry

Teams can import a large list of properties and residents from a spreadsheet instead of entering each row manually. Preview highlights errors and duplicates, and an incorrect import can be reversed before related financial transactions are recorded.

Bulk-import apartments and residents

Import a prepared list of properties and people together to simplify initial setup for a large building.

Support for Armenian spreadsheet headings

Use supported Armenian spreadsheet headings so locally prepared data can be recognized.

Preview rows and review errors

Review rows and correct flagged errors before final import to keep the registry accurate.

Identify duplicate data

Check flagged duplicates to avoid accidentally adding the same person or property again.

Undo an incorrect import before financial activity is recorded

Reverse an incorrect import at the permitted stage before financial transactions exist against its records.

Export import errors

Export invalid rows as CSV to correct the source data and prepare the next import.

Import-batch history

Review earlier imports and each batch’s details to retain a record of the work performed.

04

From invitation to activation

After creating a resident account, staff can send a one-time activation link or code and track delivery and activation. Invitations can be resent, and resident onboarding readiness checked before launching the building.

Create accounts and send activation invitations

Send an activation invitation to a registered resident so they can start using their account.

One-time activation links or codes

Residents complete activation of their assigned account through the invitation link or code.

Follow delivery and activation status

Staff track invitation and activation status to see whose onboarding is still incomplete.

Resend an undelivered invitation

Resend an undelivered invitation using the available action so onboarding can continue.

Manage technical accounts separately

Manage technical-purpose accounts separately from ordinary resident onboarding.

Check building readiness before launch

Before launch, check record and invitation readiness to identify unfinished steps.

05

Property changes with retained history

The property record connects ownership, accounting setup and change dates. Previews help explain an action’s impact before confirmation.

Several properties for one person

Link several apartments, parking spaces or premises to one resident while retaining each property’s separate details and accounting.

Record an opening balance

Record an opening balance when property accounting starts so later movements follow from the correct basis.

Preview an ownership change

Before making the change, review ownership activation’s accounting effects and periods of responsibility.

Identify an unresolved liability holder

Find debt cases whose liable party needs clarification and move them into the supported resolution process.

Internal notes and deletion impact

Keep work notes for a property or resident, and review linked data and restrictions before removal.

06

Was the invitation delivered and the account activated?

Resident onboarding does not end when an invitation is sent. The invitation centre tracks delivery, activation and people who need help.

Individual or group invitations

Invite one resident, a selected group or those not yet invited after reviewing the recipient list.

Issue a new valid invitation

When needed, issue new activation details or resend a previously delivered invitation through the supported flow.

Record contact with the resident

Record a call or another contact attempt and its outcome so the next staff member can see what has been done.

Escalate an invitation problem

Escalate an unsuccessful delivery to the responsible person and follow subsequent work in the shared list.

Export invitation progress

Authorised staff can export invitation records to review the building’s onboarding progress.

Availability depends on the user’s role, enabled services and compatible equipment.

AI CITY TECHNOLOGIES

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